Welcome to Simba Vapes! By accessing or using our website, www.simbavapes.com (the “Website”), and purchasing products through Simba Vapes, you agree to abide by these Terms of Service (“Terms”). Please read them carefully before using our services. If you have questions, you may contact us at sales@simbavapes.com.
1. Eligibility
By using this Website, you affirm that you are at least 18 years old, as our products are not intended for minors. Accessing or using the Website by anyone under the age of 18 is prohibited.
2. Account Registration
To make purchases, you may be required to create an account. When registering, you agree to:
- Provide accurate and complete information.
- Maintain the security of your account and password.
- Accept responsibility for all activities under your account.
Simba Vapes reserves the right to terminate or suspend accounts if we suspect any breach of these Terms.
3. Purchases and Payments
All prices listed on the Website are in GBP (£). Payments must be made through the secure payment options provided. By placing an order, you agree to:
- Provide valid and current payment information.
- Allow Simba Vapes to charge your chosen payment method for the total amount of your purchase.
- Accept responsibility for applicable taxes and shipping fees associated with your order.
4. Shipping and Delivery
Simba Vapes ships orders to select regions. Shipping times may vary based on your location and product availability. We are not responsible for delays outside of our control, such as customs processing or postal delays.
5. Refunds and Returns
We accept returns and offer refunds only for defective or damaged items, provided you notify us within 7 days of receiving your order. Returned items must be unused, in original packaging, and accompanied by proof of purchase. To initiate a return, please contact us at sales@simbavapes.com.
6. Prohibited Conduct
You agree not to:
- Use the Website or its content for unlawful purposes.
- Distribute or transmit harmful software, viruses, or malware.
- Attempt unauthorized access to other user accounts, data, or restricted areas of the Website.
- Copy, modify, or reverse-engineer any part of the Website or its underlying code.
7. Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of Simba Vapes and protected by UK intellectual property laws. You may not use our content without prior written permission.
8. Disclaimer of Warranties
Simba Vapes provides its products and services “as is” and disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be error-free, secure, or available at all times.
9. Limitation of Liability
To the fullest extent permitted by law, Simba Vapes shall not be liable for any damages arising from the use or inability to use our products or Website, including but not limited to indirect, incidental, punitive, or consequential damages.
10. Changes to Terms
Simba Vapes reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Website, and continued use of the Website after such changes indicates acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Website will be resolved in UK courts.
12. Contact Us
For questions about these Terms, please contact us at:
Simba Vapes
Email: sales@simbavapes.com
Website: www.simbavapes.com